Warranties

30-Day Limited Warranty of Complete Satisfaction

If for any reason you are not COMPLETELY SATISFIED with the carpet during the thirty (30) day period, commencing on the date of installation of the carpet in your home, we will replace it with the same carpet or carpet of equal value. Reinstallation charges are NOT covered by this warranty.

One-Year Limited Warranty Against Manufacturing Defects:

For the one (1) year period commencing on the date of installation of the carpet in your home, we warranty that if the carpet is defective in material we will replace the carpet with the same carpet or carpet of equal value. Reasonable labor costs to replace defective carpet are covered by this warranty.

Five or Ten Year Warranties:

These warranties are applicable for indoor residential use only. The Flooring Network™ warrants that the surface fiber of the carpet will not wear more than 10% within the stated warranty period. Any areas showing greater wear than 10%, under conditions of normal use, will be replaced at the expense of The Flooring Network™.

Lifetime Golden Wear Limited Warranty:

For carpet carrying the Golden Wear Warranty label, we warrant that, for as long as you own your home, if any area of the carpet is abrasively worn more than 20%, we will replace it with the same carpet or carpet of equal value at our expense. "Abrasive wear" means fiber loss from the face of the carpet and is measured by comparing the face weight of the carpet in the affected area to the face weight of a portion of the carpet which has not received any wear. The carpet must carry the Golden Wear Warranty label to qualify for this warranty.

Exclusion From Wear Warranty Coverage:

The above warranties do not cover damage caused by negligence or improper maintenance, burns, pulls, pilling, matting, shedding, fading, cuts or damage due to improper cleaning agents, and do not apply to carpets installed on stairs or outside areas.

All consequential damages of any kind resulting from breach of or failure to perform under the terms of any of the above warranties, including without limitation any damage to the home in which the carpet is installed or to any property contained in said home, any injuries sustained by any person, or any economic losses, commercial losses, loss of time, loss of use of said home or incidental damages such as telephone, travel or lodging expenses, are hereby excluded from the coverage of each of the above warranties. Some states do not allow the exclusion or limitation of consequential damages, so the above limitation or exclusion may not apply to you.

Stain Warranties

All Flooring Network carpet has been treated to provide superior resistance to most common household spills and stains, such as foods and beverages. The Flooring Network™ warrants that for stated number of years after installation, that its carpet will offer improved resistance to stains provided that the carpet is properly installed and maintained in its original single family interior location. The Flooring Network™ will repair or replace any carpet that does not perform to the terms of this warranty.

Exclusion From Stains Warranty Coverage:

This warranty excludes stains from non-food and non-beverage substances. Staining from acne medications, household cleaners, swimming pool chemicals, chlorine bleach, insecticides, plant foods, vomit, feces, and other harsh substances are not covered by this warranty. This warranty covers staining only and not soiling.

No Mat / No Crush Warranty:

The Flooring Network™ warrants that all carpet carrying the No Mat / No Crush Warranty label will not mat or crush from foot traffic. This warranty excludes stairs and hallways. (Unless otherwise stated on the back of sample).

If your Flooring Network carpet experiences matting or crushing due to foot traffic within the first six (6) years of a 10 Year No Mat / No Crush Warranty, or the first two (2) years of a 5 Year No Mat / No Crush Warranty, The Flooring Network™ will replace the carpeting with the same carpet or carpet of equal value. Reasonable labor costs to replace said carpet are also covered.

After six (6) years of a 10 Year No Mat / No Crush Warranty, and after two (2) years of a 5 Year No Mat / No Crush Warranty, the same warranty as stated above will apply with the exception that labor charges and cushion replacement will not be covered by The Flooring Network™.

OTHER IMPORTANT FEATURES

Anti-static
Flooring Network carpet carrying the "Anti-static" label is uniquely constructed to reduce static buildup

CRI Indoor Air Quality Tested
Flooring Network carpet has been tested and approved to meet Carpet & Rug Institute standards for air quality.

FHA Approved
All Flooring Network carpet carrying the "FHA Approved" label meets or exceeds the standards as specified in FHA Bulletin UM44D. The certification does not constitute an endorsement by any agency of the U.S. Government

Promos

Please note, not all Flooring Network retailers participate in "Best Buys" program,
please refer to the Retail locator page, all links in blue are program participants